overall

78

-16

traffic

1097

-62

investment

25

review

1284

These rankings are based on data from February 2025

Company

Genesys

Years in business

  • 35

Number of employees

  • 5,001-10,000 employees

Country

  • United States

Genesys Cloud enhances customer and employee experiences by orchestrating interactions using AI-powered solutions. It enables personalized engagement, intelligent automation, and streamlined operations through an open platform.

API Availability

  • Yes

Pricing

  • paid

Use

customer journey management

workforce operations & management

customer engagement

Industries

marketing & sales

health & sports

legal & insurance

public & non-profit

software & it

Integrations

salesforce

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